Uber is the world’s leading ridesharing company that currently has a net worth of $60 billion, followed by Lyft, which is quickly gaining ground and is valued at $5 billion. The rapid popularity of these ridesharing service providers, as well as the recent growth in the number of incidents taking place in the United States, have raised a question about safety and trust for riders over the traditional taxis.
Whether to take a taxi or use an Uber or Lyft for commute: Most people consider two things before making the choice of convenience and cost. However, people should add safety to the list as well, as a car accident lawyer Delray Beach FL trusts can explain. There have been many incidents over the years involving taxi, Uber and Lyft drivers, such as harassment, assault, and others, that may lead you to want to know which option is the safest for you.
In this blog post, we discuss how safe each of the three popular options, i.e. Uber, Lyft and taxis, are, and we compare them to help you decide with service you should use for traveling around your city.
Gauging the Safety of Uber, Lyft and Taxis
There are several things that can be used to determine the level of safety in the three services, including:
In terms of background checks, taxi drivers are required to go through a rigorous screening process before they are credentialed. For example, in San Francisco, taxi drivers undergo a nine-step process that involves drug testing and cross checking with the FBI’s databases through a fingerprint. The entire process takes several weeks to complete, and if a driver passes the test, they are given a badge and a card, which the passengers can see to determine whether they are traveling with a screened driver.
On the other hand, Lyft and Uber have an online system in place that drivers use to register with the respective company. It takes about 48 hours to complete, with background screening through commercial vendors that use county, state, and federal databases to perform background checks. This shows that the ridesharing companies lag behind in the initial screening process, and have a lot of room for improvement to ensure their drivers pose no threat to the riders.
A positive point for the ridesharing companies is that they have a robust rider feedback system in place, giving them a great advantage over taxi companies.
Uber and Lyft have a software system that records the details of every complete, incomplete, and canceled ride. This includes the identities of the passenger and driver, the pickup and drop-off points, and the time and date of the trip. When you compare this feature with traditional taxis where riders have no idea who their driver is and there is no record being maintained about the time and date and whether the rider reached their destination, the ridesharing companies take the lead. An Uber or Lyft driver cannot lie about any part of the ride, as everything is on the record, but the same cannot be said for taxis, which poses a major safety issue.
Another great feature offered by the ridesharing companies is that the rider can rate their experience with the driver. This allows other riders to view whether any concerns have been reported against a prospective driver. However, with taxis, people have no such option available at their disposal.All three options have their pros and cons, but the safety features and benefits offered by the ridesharing companies do outweigh those of taxis. All they need to do is improve their initial screening standards and they will be able to dominate the taxi industry and win over consumers.
All three options have their pros and cons, but the safety features and benefits offered by the ridesharing companies do outweigh those of taxis. All they need to do is improve their initial screening standards and they will be able to dominate the taxi industry and win over consumers.
Thanks to our friends and contributors from The Law Office of Eric H. Luckman, P.A. for their insight into personal injury practice.